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If you have a question about shopping online at idealworld.tv, you may be able to find an answer below. Here are some of our customers‘ most frequently asked questions.
If your question is not answered below or for general enquiries/feedback regarding Ideal World, please click here to contact us.
Once you have received your order, you will shortly after receive an email requesting that you leave a review. Click on the link to review your products.
When writing your review, please consider the following guidelines:
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
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Subject to approval it can take up to 48 hours for your review to show online.
No, not if your review has been approved - if you would like to leave another review you can use the original link, or you can contact customer services to remove your unwanted review. If you review has been rejected, you will be notified by email and you will be able to amend the review and resubmit.